When your appliances break down, you need a repair company you can depend on. Whether your refrigerator stops cooling, your wine cooler threatens your collection, or your oven quits right before a big dinner, the disruption is stressful and can throw off your entire day.
Jones Service & Repair is based in Manassas and provides expert appliance repair to homeowners across Northern Virginia. From McLean and Great Falls to Fairfax, Arlington, Alexandria, and Woodbridge, we can typically reach most locations within about 30 to 50 minutes. With same-day and next-day appointments when available, we diagnose the issue quickly and get your appliances running again before a small problem becomes a bigger one.
Quick response times throughout Northern Virginia with fully insured, professional technicians who respect your home and your time.
Chris Jones, owner of Jones Service & Repair, has more than two decades of hands-on experience diagnosing and repairing all major appliances, from basic models to high-end built-ins.
Extensive hands-on experience with all major brands including Sub-Zero, Viking, Thermador, Samsung, LG, Whirlpool, Bosch, KitchenAid, and more.
Extensive experience with premium brands including Sub-Zero, Viking, Thermador, Wolf, Miele, Bosch, and more—the luxury brands commonly found in Northern Virginia’s custom kitchens.
You receive clear, upfront estimates before any work begins, along with a simple explanation of what needs repair and why.
Jones Service & Repair is led by Chris Jones, who has been repairing appliances throughout Northern Virginia for over 20 years. Chris began in commercial refrigeration before moving into residential service, giving him advanced expertise with sealed systems, compressor work, and the precise temperature control premium appliances need.
“Our company focuses on quality over volume. As a small mobile business, we treat every customer like a neighbor and never recommend work you do not need.”
We service all major home appliances with particular expertise in the premium brands common throughout the region:
Refrigerator Repair
From Sub-Zero built-ins to Samsung smart refrigerators, we diagnose and repair all refrigerator types, including cooling problems, ice maker failures, water leaks, and compressor issues.
Wine Cooler Repair
Northern Virginia homes...especially in McLean, Great Falls, and Vienna—often include built-in wine storage. We work on Sub-Zero, Viking, Thermador, U-Line, and other premium wine coolers, resolving temperature swings, humidity issues, and compressor failures.
Freezer Repair
When your freezer fails, hundreds or even thousands of dollars in food can be at risk. We offer prompt freezer repair throughout Northern Virginia, including chest freezers, upright models, and built-in freezer columns.
Oven & Stove Repair
Professional-grade ranges from Wolf, Viking, and Thermador are common in Northern Virginia’s custom kitchens. We repair all cooking appliances, including gas ranges, electric ovens, induction cooktops, dual-fuel systems, and standard models from all major brands.
Dishwasher Repair
Panel-ready Bosch, Miele, and Thermador dishwashers are common in custom kitchens across the region. We service all dishwasher brands and take extra care when working around your cabinetry and finishes.
Ice Maker Repair
Northern Virginia’s hard water can be tough on ice makers. Whether it is a refrigerator ice maker or a dedicated under counter unit from Sub-Zero, U-Line, or Scotsman, we diagnose and repair ice production and water quality issues.
Washer & Dryer Repair
We repair all washer and dryer brands, from basic units to premium sets. Common issues include drainage problems, spin cycle failures, heating issues, and electronic control malfunctions.
We provide expert appliance repair from our Manassas base to communities throughout Northern Virginia. This focused service area allows us to respond quickly when you need help.
McLean, Tysons Corner & Great Falls
Typical travel time is 35 to 45 minutes via I‑66 and the Beltway. These areas feature some of Northern Virginia’s most impressive kitchens with premium appliances, and we regularly service Sub-Zero, Viking, Wolf, and Thermador equipment there.
Fairfax & Fairfax County
Typical travel time is 25 to 35 minutes via Route 28 and I‑66. We serve Fair Oaks, Fair Lakes, Fairfax Station, Burke, Vienna, and nearby communities across Fairfax County.
Arlington
Typical travel time is 35 to 45 minutes via I‑66. We service single-family homes, townhomes, and condos throughout Arlington, including Clarendon, Ballston, Crystal City, and Pentagon City.
Alexandria
Typical travel time is 40 to 50 minutes via I‑95 or I‑395. We work in Old Town Alexandria, Del Ray, and surrounding neighborhoods, including older homes with vintage appliances that demand experienced technicians.
Woodbridge & Prince William County
Typical travel time is 15 to 25 minutes via I‑95. As one of our closest major markets, Woodbridge, Lake Ridge, Dale City, and nearby communities often qualify for same-day service.
Manassas & Manassas Park
This is our home base. Same-day service is almost always available for Manassas and Manassas Park residents.
After more than 20 years in this region, we understand what makes Northern Virginia unique.
Premium Appliance Expertise
From the luxury homes of McLean and Great Falls to the established neighborhoods of Fairfax and Arlington, Northern Virginia has a high concentration of premium appliances. Sub-Zero, Viking, Wolf, Thermador, and Miele units require technicians who understand their advanced systems and higher replacement costs.
Premium Appliance Expertise
From the luxury homes of McLean and Great Falls to the established neighborhoods of Fairfax and Arlington, Northern Virginia has a high concentration of premium appliances. Sub-Zero, Viking, Wolf, Thermador, and Miele units require technicians who understand their advanced systems and higher replacement costs.
Hard Water Challenges
Northern Virginia’s hard water creates ongoing problems for ice makers, water dispensers, and any appliance with water lines. We see these issues daily and know how to diagnose and prevent hard water-related damage.
Humid Summer Strain
Hot, humid summers put extra strain on refrigerators, freezers, and wine coolers. We factor local climate and installation conditions into every diagnosis to help your equipment perform reliably year-round.
Diverse Housing Stock
From historic Alexandria townhomes to new builds in Loudoun and Prince William counties, Northern Virginia homes vary widely. We are experienced with the quirks of older homes and the premium appliances typically installed in newer construction.
Over two decades, we have developed deep expertise across all major appliance brands, including sealed system issues and compressor replacements.
Premium and Luxury Brands: Sub-Zero, Viking, Wolf, Thermador, Miele, Jenn‑Air and other high-end brands receive specialized care, including attention to dual compressor systems, preservation technology, and integrated designs.
Smart Technology Brands: Samsung and LG smart refrigerators, including touchscreen and connected models, are serviced regularly, including Wi‑Fi diagnostics and advanced cooling systems.
Reliable Mainstream Brands: Whirlpool, Maytag, GE, KitchenAid, Bosch, Frigidaire, Kenmore, Amana, Hotpoint and other mainstream brands make up a large portion of our service calls, and we keep many common parts on hand for faster repairs.
We carry frequently used parts for the brands we see most often, so many repairs can be completed in a single visit. For specialized luxury components, parts are typically sourced within a few days and installed on a follow-up visit.
After thousands of conversations about whether to repair or replace, we offer straightforward guidance based on age, repair cost, and appliance type.
Unit is less than 8 to 10 years old
Repair cost is under 50% of replacement cost
It's a premium brand less than 15 years old
The compressor is still good
It is a built-in unite that would be costly to replace or modify
You like how the current model fits your needs and space
Unit is 12+ years old AND needs major repairs
Multiple systems are failing
Energy usage is high compared to newer models
Repairs would exceed 50% of replacement cost
You're planning a kitchen renovation or upgrade to your space
Our Approach Is Simple: You receive transparent numbers and clear options. If replacement is the better financial decision, we will say so, even if it means less work for us ...we can always help you install it!
Sub-Zero, Viking, Wolf, and Thermador appliances are built to last and often make sense to repair even when older, given their quality, performance, and high replacement cost.
Step 1: Initial Contact
Call us at (571) 200-5495 or contact us online. We will ask about symptoms, offer a preliminary opinion where possible, and provide an estimated arrival window.
Step 2: Same-Day or Next-Day Appointment
We offer flexible scheduling including early mornings (before work), evenings, and weekends. Most requests get same-day service if you call in the morning.
Step 3: On-Site Diagnosis
Your technician arrives in a stocked service vehicle, thoroughly diagnoses the issue, explains what is wrong in clear language, and provides a written estimate before any work begins. A diagnostic fee applies and is applied to the repair if you proceed.
Step 4: Repair
Many repairs can be completed during the first visit because we carry common parts. For specialty components, we quickly order what is needed and schedule a convenient return visit.
Step 5: Warranty and Follow-Up
All repairs include a warranty on parts and labor. Parts typically carry a manufacturer warranty, and we stand behind our workmanship with a service guarantee.
What You Can Expect:
Honest assessment of repair vs. replace
Clean work area and respect for your home
Professional, courteous technicians
Clear explanation of what was done and how to prevent future issues
No pressure to buy services you do not need

I look forward to providing top-quality service for your appliance needs. We come to you throughout the greater Northern Virginia area. From McLean and Fairfax to Arlington, Alexandria, Woodbridge, Manassas, and everywhere in between.
We serve McLean, Great Falls, Tysons, Fairfax, Vienna, Arlington, Alexandria, Woodbridge, Manassas, and nearby communities across Northern Virginia.
We can typically reach most Northern Virginia locations within about 30 to 50 minutes from our Manassas base. Woodbridge and Manassas are closest at roughly 15 to 25 minutes, while McLean, Arlington, and Alexandria are usually 35 to 50 minutes away. Same-day service is often available when you call in the morning.
We repair refrigerators, freezers, wine coolers, ovens, stoves, ranges, cooktops, dishwashers, ice makers, washers, and dryers.
We don't repair microwaves at this time.
Yes. We regularly service Sub-Zero, Viking, Wolf, Thermador, Miele, and other premium brands found in Northern Virginia homes.
We charge a diagnostic fee for the visit and evaluation, which is applied to the repair if you move forward. You receive clear, upfront pricing with no hidden fees or surprise charges, and we explain what to expect before we come out.
Same-day and next-day service are frequently available, especially for morning calls, depending on your location and our schedule.
Yes. We offer evening and weekend appointments to fit busy schedules.
Yes. All repairs include a warranty on parts and labor, so you are protected if an issue returns. Please contact us for specific warranties about the appliance manufacturer.
Appliance services throughout Northern Virginia:
Refrigerator Repair [LINK: /refrigerator-repair-northern-virginia]
Wine Cooler Repair [LINK: /wine-cooler-repair-northern-virginia]
Freezer Repair [LINK: /freezer-repair-northern-virginia]
Oven & Stove Repair [LINK: /oven-stove-repair-northern-virginia]
Dishwasher Repair [LINK: /dishwasher-repair-northern-virginia]
Ice Maker Repair [LINK: /ice-maker-repair-northern-virginia]
Washer & Dryer Repair [LINK: /washer-dryer-repair-northern-virginia]
Service locations:
Appliance Repair in McLean, VA [LINK: /appliance-repair-mclean-va]
Appliance Repair in Fairfax, VA [LINK: /appliance-repair-fairfax-va]
Appliance Repair in Arlington, VA [LINK: /appliance-repair-arlington-va]
Appliance Repair in Alexandria, VA [LINK: /appliance-repair-alexandria-va]
Appliance Repair in Woodbridge, VA [LINK: /appliance-repair-woodbridge-va]
Appliance Repair in Manassas, VA [LINK: /appliance-repair-manassas-virginia]
When an appliance stops working, every hour matters. Jones Service & Repair is ready with fast, professional service backed by more than 20 years of experience.
Same-day appointments often available
Fully insured, professional technicians
20+ years of appliance repair experience
Sub-Zero, Viking, Wolf, Thermador specialists
Expertise in sealed systems and compressor work
Experience with all major brands
Many repairs completed on the first visit
Warranty on parts and labor
Honest advice on repair versus replacement
Transparent pricing
Local, family-owned business serving Northern Virginia
5.0 rating from satisfied customers on leading review platforms
Service Hours: Monday through Friday: 8am to 6pm
Weekends: Available by appointment
Shop: 9936 Shallow Creek Loop #201, Manassas VA 20109
Call (571) 200-5495
Site: JonesServiceAndRepair.com